Yesterday, I went to my school(UNCG) to pick up my certificate so that I could preceed to get CNA certified. As I arrived I saw my adviser in the window so I knew someone was in there but when I went to the door, no one answered. I was upset because I came from my home which is 25 minutes away. I then went around and found a secretary and she goes on to tell me she didnt know anything about the certificates and sent me to the fourth floor (did I mention students can't use the elevator) so this further infuriated me. I went up... no certificates there. So, I decided to knock on my advisers door again still no answer.I left. ANGRY mind you!!!! I then emailed my teacher as well as another teacher and explained the situation. They copied it to my advisers email and this is what I got...
Dear Pia,[And he spelled my name wrong]
The door was locked for a reason, I couldn't be disturbed as I left graduation to come work on something (without any interruption) so that I could return to graduation. A good practice is generally to call before you come. I realize that you knocked but I could not be disturbed in what I was doing. I am extremely available to students but not 24/7. The office door clearly states that we are not available around the clock.
With that said, if you come by and the door to the suite is locked, you can see Jennie Prince or Dana Donaldson. They can let you in.
I will be at university graduation all morning tomorrow and a conference on Monday/Tuesday next week. Other wise, please come by.
Steve
And this is what I sent..with a hint of frustration attached....
Steve...That's understandable but I didn't come to discuss any matters with you I just wanted my certificate. I was told that it would be outside your door and that wouldn't have required me to disturb you. But thanks for the explanation. I saw the business manager on the first floor(I can't recall her name) and she referred me to files on the 4th floor so I did try other resources. Once again its understandable. Ill pick mine up on Thursday, but I don't need your assistance.Thanks
So with that said he is mailing me my certificate! Ha!
I didnt want to have to go over his head.
Now I feel much better!
